Top Apple Watch Troubleshooting Tips You Should Know

07/21/2025

The Apple Watch is more than just a smartwatch—it's a fitness tracker, a messaging hub, a payment tool, and more. But even this high-tech wearable can run into problems. If you're dealing with unresponsive screens, battery issues, syncing troubles, or charging glitches, you're not alone. This guide will walk you through the most common Apple Watch problems and how to fix them fast.

Whether you're using the latest Series 9 or an older model, these fixes apply to most Apple Watches. If your issue goes beyond a DIY fix, consider visiting a professional. At We Fix Wireless, we offer expert Apple Watch repairs and diagnostics to get you back on track.

1. Apple Watch Not Turning On

Issue: The watch appears dead, won't respond to taps or button presses.

Fixes:

  • Charge the watch using the original Apple charger for at least 30 minutes.

  • Try a force restart: Press and hold both the Side Button and Digital Crown for 10 seconds until the Apple logo appears.

  • Inspect the charger and cable for damage.

If it still won't turn on, the battery or internal hardware may be damaged—visit a repair expert.

For professional assistance, visit our contact page to schedule your repair.

2. Battery Draining Too Quickly

Issue: Battery drops drastically, sometimes even within hours.

Fixes:

  • Disable background app refresh: Go to Watch app > General > Background App Refresh.

  • Lower screen brightness.

  • Turn off "Always On" display.

  • Update your watchOS to the latest version.

If the battery health is under 80%, it might be time for a replacement.

3. Apple Watch Not Charging

Issue: The device doesn't show the charging symbol or charge bar.

Fixes:

  • Clean the back of the watch and the charger with a soft cloth.

  • Make sure the charger is plugged into a working outlet.

  • Restart the watch and try again.

  • Try a different charger if possible.

If nothing works, the charging port or battery may be faulty.

4. Apple Watch Not Pairing With iPhone

Issue: Watch isn't connecting or syncing with the iPhone.

Fixes:

  • Ensure Bluetooth and Wi-Fi are turned on.

  • Restart both the watch and the iPhone.

  • Unpair and re-pair the devices: Use the Watch app > My Watch > All Watches > i (info) > Unpair Apple Watch.

  • Update both devices to the latest software versions.

A software bug or Bluetooth hardware issue might require service.

5. Screen Freezing or Touch Not Responding

Issue: Watch is stuck on a screen or doesn't respond to touch.

Fixes:

  • Force restart the device.

  • Remove any case or screen protector that could interfere with touch.

  • If the issue persists, consider resetting the watch to factory settings.

Go to Settings > General > Reset > Erase All Content and Settings.

6. Notifications Not Coming Through

Issue: You're not receiving calls, texts, or app alerts.

Fixes:

  • Make sure Do Not Disturb is off.

  • Check notification settings in the Watch app > Notifications.

  • Ensure the watch is unlocked and on your wrist.

  • Restart your iPhone and Apple Watch.

Make sure you're signed into iCloud on both devices.

7. Fitness Tracking Not Working

Issue: Workouts not recording, heart rate sensor not tracking.

Fixes:

  • Ensure the watch fits snugly on your wrist.

  • Go to Privacy > Motion & Fitness > Fitness Tracking and ensure it's turned on.

  • Calibrate your watch through the Workout app.

Dirt or sweat buildup under the sensors may affect performance—keep it clean.

8. Stuck on Apple Logo or Boot Loop

Issue: The watch keeps restarting or is stuck on the Apple logo.

Fixes:

  • Try a force restart.

  • If the problem persists, connect the watch to a charger and attempt an update via the Watch app.

If it doesn't boot, a DFU restore or service may be required.

9. Touch Screen Too Sensitive or Not Sensitive Enough

Issue: Accidental taps or unresponsive zones on the screen.

Fixes:

  • Turn off features like Tap to Wake or Water Lock.

  • Try a factory reset if it continues.

If issues continue after reset, screen calibration or replacement may be needed.

10. Digital Crown Not Responding

Issue: Scrolling is erratic or doesn't work.

Fixes:

  • Clean the Digital Crown with warm water and a lint-free cloth.

  • Restart the watch.

Physical damage may require professional repair.

When to Seek Professional Repair Help

While many issues can be resolved at home, some problems need a deeper technical inspection. Here's when to call a pro:

  • The Apple Watch won't charge despite trying multiple cables.

  • Battery life is critically low and drains within an hour.

  • Cracked or unresponsive screen after water exposure or impact.

You can book a repair or reach out to our Apple-certified techs to resolve your Apple Watch issues.

Final Thoughts

Troubleshooting your Apple Watch can solve most issues without a trip to the service center. However, if your watch continues to malfunction after trying these steps, it's best to visit a certified repair specialist.

If you need expert help or a battery/screen replacement, visit your nearest trusted repair shop or Apple Authorized Service Provider. Or, save time and get fast help by visiting We Fix Wireless.

FAQs

Q1: How long should an Apple Watch battery last?
A1: On average, a fully charged Apple Watch battery should last 18–24 hours depending on use.

Q2: Can I replace my Apple Watch battery myself?
A2: It's not recommended. Apple Watch batteries require special tools and waterproof resealing after service.

Q3: Is factory resetting the watch safe?
A3: Yes, but make sure to back up your data first through iCloud.

Q4: My Apple Watch keeps overheating. What should I do?
A4: Remove it immediately, let it cool, and avoid charging until it's back to normal temperature. Repeated overheating may require repair.

Q5: Can I use third-party chargers?
A5: It's best to use original or certified Apple chargers to avoid charging issues or device damage.

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